The Association for Individual Development (AID) is a non-profit organization whose mission is to empower people with physical, developmental, intellectual, mental health challenges, those who have suffered a trauma, and those at risk to enjoy lives of dignity and purpose. We are looking for an Administrative Support – Scheduler/Certified Nursing Assistant/Medical Assistant/ Client Engagement who exemplifies that mission and wants to work for an organization that makes a difference.”

$1,000 Sign-on Bonus

What will you be doing?
Responsibilities include:

• ​Assessing the health needs of clients, planning for the provision of needed health services, implementing a plan of care, and evaluating outcomes and ongoing health needs in collaboration with the client and other members of the health care team, as needed. 
• Scheduling psychiatry appointments and communicates with patients and guests including greeting them upon arrival, confirming identity and providing necessary information related to their visit.
• Confirming and updating patient identification and demographic/insurance information.
• Completing patient registration as needed.
• Obtaining patient consents/authorizations.
• Collecting co-payments, past due balances, and point-of-service payments.
• Posting payments, processing billing information, and performing “end of day” cash drawer closing
• Responsible for coordinating the provision of integrated healthcare to all clients at AID; providing education and resources on various health disparities and disease prevention related services available in the community
• Completing referral forms for psychiatry services

• Sitting, walking, stooping, carrying supplies, etc.  

• $1,000 sign on bonus for full-time
• 21 Days of Paid Time Off plus 10 Paid Holidays 
• Paid training
• Tuition reimbursement 
• Benefits including Medical, Dental, Vision, Life, STD, LTD, Critical Illness and accident insurance
• 401K with a 3.5% company contribution after one year.

•  High School Diploma or Associates degree in a human services field required  
•  1+ years of experience in psychology, medical practice scheduling.  
•  Bilingual (Spanish)   
• Computer with working knowledge of Microsoft Windows and software programs 
• Telephone with voice mail system  
• Flexibility to work evening hours  
• Personal automobile  
• Maintain automobile liability insurance as defined by AID’s personnel policies  
• Maintain valid driver’s license  
• Must be organized and have pleasant telephone manners. 
• Must be able to handle multiple demands 
• Attend in-service trainings, as required 
• Valid Illinois Driver’s license 
• Use of employee personal automobile 
• Minimum amount of automobile liability insurance as defined by AID’s personnel policies