Description

Clear communication has always been a competitive advantage. In an AI-enabled business environment, it’s becoming essential.

In this one-hour interactive presentation, Dr. Jean Hess will explore how artificial intelligence is reshaping everyday business communication—from emails and customer responses to internal messaging and public-facing content. Participants will see practical, real-world examples of how AI can support clarity, consistency, and efficiency without replacing human judgment or voice.

Rather than focusing on tools or technical skills, this session centers on how leaders think about communication in an AI-influenced workplace—including quality, trust, and risk. Attendees will leave with a clear understanding of what effective, responsible AI-supported communication looks like, and why shared expectations matter as organizations scale.

This session is designed for business owners, executives, and leaders who want to better understand the role AI can play in strengthening communication—while maintaining authenticity, professionalism, and accountability.

This is Part 1 of a four-part series the Aurora Alliance will be hosting in 2026.

Meet the Speaker: Dr. Jean Hess, Human-Centered AI Strategist

Dr. Jean Hess is a strategist, educator, and internationally recognized thought leader known for helping organizations make sense of artificial intelligence with clarity and care. Drawing on decades of experience leading large-scale initiatives across education, technology, and organizational systems, she works with leaders to integrate AI in ways that are ethical, practical, and human-centered. 

Dr. Hess is trusted for her ability to turn complex ideas into clear, actionable guidance—particularly where communication, decision-making, and accountability intersect. Rather than focusing on tools or hype, her work helps organizations understand how AI fits into their culture, workflows, and responsibilities, strengthening trust and consistency as they scale.

Known for her warmth, insight, and grounded approach, Dr. Hess brings calm leadership to conversations about AI, helping organizations move forward thoughtfully in a rapidly changing landscape.